OverDrive Scientific supports PCR and molecular diagnostic laboratory equipment, including QuantStudio instruments, AccuFill systems, KingFisher instruments, and related molecular testing equipment.

Yes. We support select QuantStudio systems, including service, troubleshooting, calibration support, replacement parts, and refurbished equipment solutions.

Yes. We provide calibration support and verification assistance to help laboratories keep compatible instruments performing reliably.

Yes. We offer refurbished parts, replacement components, and select used laboratory equipment. Availability may vary by instrument type and model.

Contact us before ordering if you are unsure. Please include your instrument model, serial number if available, and a description of the issue so we can help confirm the best option.

Some replacement parts and equipment may include installation support. Please review the product listing or contact us before ordering.

Please include your instrument model, serial number if available, error codes, symptoms, and any recent service history. Photos can also be helpful

We aim to respond as quickly as possible during business hours. For the fastest help, include your instrument model and a clear description of the issue.

Monday – Saturday, 9am – 6pm Eastern Time

Yes. All repair work performed by OverDrive Scientific is backed by a warranty on parts and labor. If an issue related to our repair work arises after service is complete, contact us and we'll make it right. Specific warranty terms vary by repair type — we'll confirm the coverage before any work begins.

It's straightforward:

1. Contact us — send your instrument model, issue description, and any error codes via our contact form or by calling (843) 300-7235

2. We assess — we review the details and follow up with questions, a diagnostic plan, or a quote

3. You approve — no work begins until you understand the options and agree to move forward

4. We service — repair, calibration, or parts support is completed and confirmed

5. You're back up — we follow up to make sure everything is running as expected

We are based in Charleston, SC and serve laboratories across the United States. Contact us with your location and instrument details — we'll let you know the best way to move forward for your situation.

Repair costs vary depending on the instrument model, the nature of the issue, and the parts required. We don't publish flat-rate pricing because every situation is different — a diagnostic issue is very different from a component failure or calibration drift.

What we do: we assess your situation first and provide a clear quote before any work begins. You'll know exactly what to expect before you commit.

Request a Quote

Yes. Most of the instruments we work on are out of manufacturer warranty. Being out of warranty doesn't mean your instrument can't be serviced — it often means third-party service is your most practical and cost-effective option. We work on a wide range of PCR and molecular diagnostic instruments regardless of warranty status.

If a repair isn't practical — due to the cost, parts availability, or the extent of the damage — we'll tell you honestly and help you find the next best option. That might mean a refurbished replacement instrument, compatible used parts, or guidance on an upgrade path. We'd rather give you a straight answer than recommend a repair that doesn't make sense for your lab.